1. bookVolume 1 (2018): Edizione 1 (June 2018)
Dettagli della rivista
License
Formato
Rivista
eISSN
2631-987X
Prima pubblicazione
07 Jun 2018
Frequenza di pubblicazione
2 volte all'anno
Lingue
Inglese
access type Accesso libero

The ‘World’s Newest Profession’ is no Longer Dispensable; What Does it Mean for Consultancy Firms?

Pubblicato online: 02 Dec 2021
Volume & Edizione: Volume 1 (2018) - Edizione 1 (June 2018)
Pagine: 16 - 27
Dettagli della rivista
License
Formato
Rivista
eISSN
2631-987X
Prima pubblicazione
07 Jun 2018
Frequenza di pubblicazione
2 volte all'anno
Lingue
Inglese
Abstract

A major focus for consultants is pipeline. Generating future work is as important as delivering current projects because it provides continuity and hopefully growth of the business. This inherent uncertainty in the sales pipeline is perhaps the consulting firms’ biggest concerns. This paper seeks to demonstrate how management consultancy has actually become widespread and embedded in the economic activity of organisations. The research synthesised in this paper presents client perspectives on how consultants add value. Particular insight is given into the key features which differentiate those firms that are chosen for projects against those that are not. The findings suggest that the industry has transitioned from a dispensable service to an institutionalised one, embedded in client business cycles and operating procedures. This has implications for how individual consultancy firms develop and deliver their services, moving emphasis from market uncertainty to service design and quality.

ARMBRUSTER, T. 2006. The Economics and Sociology of Management Consulting, Cambridge, Cambridge University Press. Search in Google Scholar

ARMBRÜSTER, T. & GLÜCKLER, J. 2007. Organizational Change and the Economics of Management Consulting: A Response to Sorge and van Witteloostuijn. Organization Studies, 28, 1873-1885. Search in Google Scholar

BRAUN, V. & CLARKE, V. 2006. Using thematic analysis in psychology. Qualitative Research in Psychology, 3, 77-101. Search in Google Scholar

BUONO, A. F. 2015. An Introduction to Management Consultancy. Academy of Management Learning & Education, 14, 144-147. Search in Google Scholar

CRAIG, D. & BROOKS, R. 2006. Plundering the public sector : how New Labour are letting consultants run off with 170 billion of our money, London, Constable. Search in Google Scholar

ECONOMIST 2013. To the brainy, the spoils. The Economist. NY, NY: Economist. Search in Google Scholar

FEACO 2017. Survey of the European Management Consultancy Market 2016/2017. Brussels: FEACO. Search in Google Scholar

FURUSTEN, S. 2013. Commercialized professionalism on the field of management consulting. Journal of Organizational Change Management, 26, 265-285. Search in Google Scholar

GAPPER, J. 2017. The curse of the consultants is spreading fast. Financial Times, 10th May. Search in Google Scholar

HARI, J. 2010. The management consultancy scam. The Independent, 19th August. Search in Google Scholar

HILL, J., ECKERD, S., WILSON, D. & GREER, B. 2009. The effect of unethical behavior on trust in a buyer-supplier relationship: The mediating role of psychological contract violation. Journal of Operations Management, 27, 281-293. Search in Google Scholar

HOPE, K. 2016. What does a management consultant do anyway? [Online]. BBC: BBC News. Available: http://www.bbc.co.uk/news/business-35220061 [Accessed 20th December 2017]. Search in Google Scholar

IOC. 2017. What is Consulting? [Online]. Online: Institute of Consultants. Available: (2017) http://www.iconsulting.org.uk/membership/what_consulting [Accessed 31-03-2017 2017]. Search in Google Scholar

KENNEDY 2010. The Consulting Market Size. email ed.: Kennedy Consulting Research and Advisory. Search in Google Scholar

KIHN, M. 2005. House of Lies, New York, NY, Warner Business Books. Search in Google Scholar

KIPPING, M. 2002. Trapped in Their Wave: The Evolution of Management Consultancies. In: CLARK, T. & FINCHAM, R. (eds.) Critical Consulting: New Perspectives on the Advice Management Industry. Oxford: Blackwell. Search in Google Scholar

KIPPING, M. & ENGWALL, L. (eds.) 2002. Management Consulting: Emergence and Dynamics of a Knowldege Industry, Oxford: OUP. Search in Google Scholar

KIRKPATRICK, I., STURDY, A., NURIA, R. A., BLANCO-OLIVER, A. & VERONESI, G. 2018. The impact of management consultants on public service efficiency. Policy and Politics.10.1332/030557318X15167881150799 Search in Google Scholar

KITAY, J. & WRIGHT, C. 2007. From prophets to profits: The occupational rhetoric of management consultants. Human Relations, 60, 1613-1640. Search in Google Scholar

LOWENDAHL, B., R., REVANG, O. & FOSSTENLOKKEN, S., M. 2001. Knowledge and value creation in professional service firms: A framework for analysis. Human Relations, 54, 911-931. Search in Google Scholar

MALHOTRA, N. & MORRIS, T. 2009. Heterogeneity in Professional Service Firms. Journal of Management Studies, 46, 895-922. Search in Google Scholar

MARKETLINE 2013. Management and Market Consultancy in Europe. Marketline Industry Profile. Online: Marketline. Search in Google Scholar

MARKETLINE 2016. Global Management & Marketing Consultancy. MarketLine, a Datamonitor business. Search in Google Scholar

MARKETLINE 2018. Management & Marketing Consultancy in the United Kingdom. Marketline Industry Profile. London: Marketline. Search in Google Scholar

MCA. 2017. The Consulting Industry [Online]. Management Consultancies Association: Online. Available: http://www.mca.org.uk/about-us/the-consulting-industry [Accessed 20th December 2017 2017]. Search in Google Scholar

MCKENNA, C., D. 2006. The World’s Newest Profession. Management Consulting in the Twentieth Century., Cambridge, Cambridge University Press.10.1017/CBO9780511511622 Search in Google Scholar

MUZIO, D., KIRKPATRICK, I. & KIPPING, M. 2010. Professionalism without professions: The case of management consultancy in the UK. CERIC Working Paper Leeds: Centre for Employment Relations Innovation and Change, Leeds University Business School. Search in Google Scholar

O’MAHONEY, J. & MARKHAM, C. 2013. Management consultancy, Oxford, Oxford University Press. Search in Google Scholar

OSBORN, R. F. 1956. GE and UNIVAC: Harnessing the High Speed Computers. Harvard Business Review, 32, 99-107. Search in Google Scholar

PANETTI, M. 2007. Emerging Issues in Global Management Consulting. The Roland Berger Case. Symphonya. Emerging Issues in Management, 76-80. Search in Google Scholar

PATTERSON, P. G. 2000. A Contingency Approach to Modeling Satisfaction with Management Consulting Services. Journal of Service Research, 3, 138-153. Search in Google Scholar

PLUNKETT, J. W. 2014. Consulting Industry Overview [Online]. Online: Plunkett Research Limited. Available: http://www.plunkettresearch.com/consulting-market-research/industry-statistics [Accessed 15th April 2014 2014]. Search in Google Scholar

SCHEIN, E. H. 1999. Process consultation revisited: Building the Helping Relationship, Reading (Mass.)); London, Addison-Wesley. Search in Google Scholar

STURDY, A. 2011. Consultancy’s Consequences? A Critical Assessment of Management Consultancy’s Impact on Management. British Journal of Management, 22, 517-530. Search in Google Scholar

STURDY, A., WYLIE, N. & WRIGHT, C. 2013. Management Consultancy and Organizational Uncertainty: The case of internal consultancy. International Studies of Management and Organization, 43, 58-73. Search in Google Scholar

TAYLOR, F. W. 1911. The Principles of Scientific Management, New York, Harper. Search in Google Scholar

Articoli consigliati da Trend MD

Pianifica la tua conferenza remota con Sciendo